Lemanskills.com

3 Lessons on How I’ve Wasted Time as a Leader

As leaders, time is one of our most valuable resources, yet it’s one we often misuse without even realizing it. Reflecting on my own leadership journey, I’ve identified three significant ways I’ve wasted time (at least, so far). These lessons and the things I’ve started to do differently as a positive consequence of them have not only shaped how I lead today but have also helped me become a more effective and focused person. My goal by sharing these lessons is to help you avoid some of the same pitfalls and grow as a leader. Regardless of where you are on your leadership path.

 

Lesson 1: Waiting for Perfection

 

One of the earliest and most persistent mistakes I made as a leader was waiting for perfection before making decisions or moving forward. Whether it was launching a new product, rolling out a process change, or even sending an email to the team or organization, I would delay action until I felt everything was flawless. My belief was that perfection equaled success.

However, especially in tech world, where innovation moves at lightning speed, waiting for perfection often means missing opportunities or waisted time. I remember one situation vividly when my team had developed a very promising growth program for the leadership team. Instead of releasing an MVP and iterate based on peoples’ feedback, I insisted on refining every detail before launch. By the time we released it, some of the needs where already covered and part of the program was pointless.

Solution? My turning point came when I embraced the concept of “progress over perfection.” I began to prioritize speed and adaptability over getting everything right the first time. One of the tools that helped me was implementing agile tools within my team. By breaking projects into smaller, iterative cycles, we were able to deliver value faster and make improvements based on real-world feedback.

I also adopted a mindset shift: I stopped seeing imperfection as failure and started viewing it as an opportunity to learn and grow. Now, I encourage people I work with to release early and often, knowing that we can course-correct along the way. This approach has not only saved us time but has also fostered a culture of innovation and showing people that adaptability is the most important thing when we want to achieve a lasting success.

 

 

Lesson 2: Looking for an Ideal Candidate

 

Another way I wasted time as a leader was obsessing over finding the “perfect” candidate for open roles on my team. I would spend months searching for someone who checked every box on the job description: SME skills & knowledge, cultural fit, growth potential. It was only to realize that this person rarely exists.

I recall one hiring process where I was looking for a senior facilitator to lead a critical growth project. I turned down several qualified candidates because they didn’t meet my impossibly high standards. In the meantime, the project has begun, I needed to deliver most of the things on my own. I was exhausted, my other tasks were put on hold since it was impossible for me to do everything. I finally made a hire, and it became clear that many of the “must-have” qualities I’d been fixated on weren’t as critical as I thought.

Solution? I learned to focus on potential rather than perfection when hiring. Instead of searching for someone who ticks every box, I now look for candidates who demonstrate a growth mindset, strong problem-solving skills, and the ability to adapt to the changing needs of the business. 

To make this shift, I changed a little the hiring process to include scenarios and problem-solving exercises that reflect real challenges that we face. This gives me better insight as a leader into how candidates think and approach problems rather than just their resume qualifications.

Additionally, I started investing more in onboarding and training. By providing new hires with the tools and support they need to succeed, we’ve been able to develop talent internally instead of waiting for the “perfect” external hire. This not only saves time but also builds loyalty and engagement within the team.

 

Lesson 3: Focusing on the Wrong Things

 

As leaders, it’s easy to get caught up in tasks that feel urgent but don’t actually move the needle. For me, this often-looked like micromanaging or spending too much time on operational details rather than strategic priorities.

I remember a period when my calendar was packed with meetings about minor issues: approving small budget requests, troubleshooting technical things on the e-learning platform, or reviewing every slide of the training deck. While these tasks felt important in the moment, they distracted me from higher-level responsibilities that nobody can do, but me.

The result? Burnout for me and frustration for my team, who felt stifled by my constant involvement in their work.

Solution? The first step to breaking this cycle was learning how to delegate effectively. Even if I teach others how to delegate, I sometimes struggle with giving things away since I know exactly how to do them on my own. I realized that by holding onto tasks that others could handle, I was not only wasting my own time but also robbing my team of opportunities to grow and take ownership.

I started by identifying tasks that didn’t require my direct involvement and assigning them to team members who were capable (or could become capable with some guidance). To ensure success, I provided clear expectations and allowed space for mistakes. The real space, not only on the paper. If team doesn’t make mistakes that means that they never try doing something new or different. And I don’t want that kind of stagnation and fear in my team.

I also adopted a strong system for prioritization. Always using the check point on how this task makes an impact on our goals, we all know how to choose when the task list is endless. This helped me stay aligned with long-term goals while empowering my team to handle day-to-day operations.

Finally, I carved out dedicated time for strategic thinking and reflection. By blocking off time on my calendar each week for big-picture planning, I was able to shift my focus from reactive mode to proactive leadership.

 

Key Takeaways for Every Tech Leader

 

If there’s one thing I’ve learned from these experiences, it’s that leadership is as much about mindset as it is about skills or strategies. Here are three actionable takeaways you can apply today:

  1. Embrace imperfection: don’t let the pursuit of perfection hold you back from taking action. Start small, iterate quickly, and learn as you go.
  2. Hire for potential: instead of searching endlessly for the “perfect” candidate, look for individuals who have the ability and willingness to grow into the role & are eager to learn.
  3. Prioritize to not waste: focus your energy on what truly matters—strategic priorities, team development, and long-term goals, and delegate or eliminate the rest. Be a strong leader.

Leadership is a journey of continuous learning and growth. By recognizing how we waste time and taking steps to address it, we can free ourselves up to focus on what really matters: empowering our teams, driving innovation, and creating lasting impact in our organizations.

What about you? What lessons have you learned lately as a leader? Let’s continue the conversation: because we’re all better when we learn from each other’s experiences than we are lonely with our struggles.

Udostępnij

Komentarze

0 0 votes
Article Rating
Subscribe
Notify of
0 komentarzy
Oldest
Newest Most Voted
Inline Feedbacks
View all comments

Czytaj także

Leadership

Mastering Problem Solving: How to Save Time and Adapt

As a leader, you’re no stranger to problem-solving. It’s the bread and butter of leadership, the skill that keeps the wheels turning and the team moving forward. But here’s the thing: not all problems are created equal, and neither are the people solving them. One-size-fits-all solutions? They’re a myth. To truly master problem-solving, you need to understand your team, their preferences, and how to flex your approach. Let’s dive into how tailoring problem-solving strategies can transform your leadership game and strengthen your Communication Intelligence (CQ) muscle.     The PCM Lens: Why Preferences Matter in Problem Solving?   The Process Communication Model (PCM) teaches us that people have different personality base types, and those types influence how they prefer to face challenges. Some thrive in solitude, needing quiet time to think through problems on their own. Others prefer the intimacy of a 1:1 discussion, where they can bounce ideas off one person. Then there are those who light up in group settings, energized by collaboration and collective brainstorming. Add in the variables of virtual versus in-person environments, and you’ve got a spectrum of preferences that can make or break your problem-solving efforts. As a leader, recognizing these differences isn’t just nice-to-have—it’s essential. For example, forcing an Imaginer into a high-energy group brainstorming session might literally kill them, and they remain silenced, while expecting a Rebel to solve a problem alone at their desk could leave them disengaged. Understanding these nuances is part of building your CQ muscle—the ability to adapt your communication style and approach based on the needs of others.   The High Stakes of Ignoring Problems   Before we explore tools and strategies, let’s talk about what happens when leaders don’t address problems effectively—or worse, when they ignore them altogether. Unresolved problems rarely solve themselves; instead, they keep getting bigger and bigger. Small issues snowball into larger ones, creating inefficiencies, damaging trust, and eroding team morale. The costs? Missed deadlines, killed relationships, lost revenue, and even high level of voluntary turnover. No to mention toxic atmosphere, people not talking to each other, not exchanging ideas or sharing knowledge. Sounds like a long list of different cost that’s not going to be easy to rebuild. On the flip side, a proactive and tailored approach to problem-solving not only resolves immediate issues but also builds a culture of trust and collaboration. When your team sees that you’re invested in solving problems in ways that work for them, they’re more likely to engage fully and bring their best selves to the table.   Problem Solving as a CQ Superpower   Problem-solving is more than just a technical skill; it’s a core component of Communication Intelligence (CQ). Leaders with high CQ don’t just focus on what needs to be solved—they think about how to solve it in ways that resonate with their team. This means asking questions like: – Who needs to be involved in this process? – What environment will help us tackle this effectively? Which tools and approaches will be the worst? – How can I adapt my approach to fit the preferences of my team members? What can I do to involve them in the process?   By flexing your CQ muscle, you’re not just solving problems—you’re strengthening relationships, building trust, and create a culture where everyone feels heard.   Tailoring Your Problem-Solving Approach   So how do you put this into practice? Here are some tools and strategies for addressing problems in different setups:   Solo Problem Solving For team members who prefer working alone, give them space and time to process independently. It’s not about them being weirdos, it’s just their preference. Provide clear instructions and context, then let them take ownership of the task. Tools like project management software (i.e. Trello or Asana) can help track progress without micromanaging. You can create an online wall (i.e. on MIRO) so people can work together asynchronously in their own time and space. Set some deadlines and time for check ins.   1:1 Problem Solving Some people thrive in 1:1 settings where they can discuss ideas openly without the pressure of a group. Use this time to ask open-ended questions and actively listen to their perspective. If their preference is for you to be more direct, set the sentences straight, clear and transparent so there’s no time wasted in the middle of the process to guess what you aim here for. You can also use tools like 5 (or 7) Why, Problem Framing, Ishikawa Diagram or any other Lean tools or techniques. Make sure that you’re solving the real problem that is a root cause of your current situation.   Group Problem Solving Group settings work well for those who feed off collaboration and collective energy. Facilitate brainstorming sessions or workshops where everyone can contribute ideas. Tools like whiteboards (physical or digital) or platforms like MIRO can help visualize ideas in real time. You can also use the group problem-solving methods, like Action Learning to be as effective and efficient as possible. Action Learning is a method where the group of 4-8 people sit together (online or onsite) for 1,5-hour session where one person brings a problem to solve. The group is responsible for asking questions, share their insights and create potential solutions for the problem presenter. It’s a very intense yet extremely productive session where the group is completely focused on the process of solving the issue, without distractions or doing something else in the same time. The power of this method is that people are all involved in the process, they are learning on the way and support each other. So the pros and more than just problem solved; there’s also a positive influence on knowledge sharing practices, relationship building, trust, psychological safety, reliability within a group or organization, using the variety of points of views, experiences, perspectives and talents. Action Learning is one of the best group methods to solve problems that I know and practice. Groups that I work with within this method are

Czytaj dalej
Leadership

3 Leadership Lessons I Learned from Bad Recruitment Processes

Recruitment is often described as both an art and a science—a delicate balance of intuition, data, and strategy. But sometimes, even with the best intentions, things can go awry. I’ve learned this the hard way. Over the years, my experience in leadership have taught me that recruitment mistakes are not just costly in terms of money but also in terms of time, energy, and efficiency. Today, I want to share with you three of my biggest lessons from bad recruitment decisions that I hope will help you to not repeat those in your leadership practice.   #1 The Rush: When Speed Wins With Strategy   There was a time when I was desperate to fill a position on my team. Aren’t we really in constant situations like that? I remember that we had a critical project coming up, I was drowning under the amount of tasks I had on my list and I convinced myself that having “someone”—anyone—on board quickly was better than waiting for the better fit. I rushed through the process, skipping some of the deeper evaluations and settling for a candidate who seemed “good enough.” The result? It ended up costing me more than I ever anticipated. The person lacked the skills and mindset needed for the role, and within six months, we had to part ways. Not only did this mean starting the recruitment process all over again, but it also disrupted my work, again.     According to research by the Society for Human Resource Management (SHRM), the average cost per hire is around $4,700. However, if you make a bad hire, the costs skyrocket. Studies estimate that replacing an employee can cost anywhere from 8 to 12 months of their salary. For example, if you hire someone with an annual salary of $50,000, replacing them could cost you between $33,000 and $50,000. And that’s just the financial side—what about the lost productivity and influence on yourself? On the team? This experience taught me a crucial lesson: rushing to fill a position is like building a house on quicksand. It may seem like you’re saving time in the short term, but in reality, you’re setting yourself up for long-term instability.   #2 The Bias Trap: Judging by Brands, Not Skills   Another mistake I’ve made is being overly impressed by the organizations listed on a candidate’s CV. When someone came from a big-name company or a well-known brand, I found myself assuming they must be ready to do the job. After all, if they worked at such prestigious places, they must be highly capable, right? Wrong.  One candidate I hired had an impressive resume filled with experience at top-tier organizations. I was so dazzled by their background that I overlooked some red flags during the interview process—things like their lack of enthusiasm for the role or their vague answers about past achievements. It turned out that their success in previous roles was largely due to the systems and teams already in place at those organizations. In my smaller, more dynamic team, they struggled to adapt and contribute effectively. This mistake taught me to focus on the specific person, not just their past affiliations. A brand name on a CV doesn’t guarantee a cultural, personality-based or skill set fit for your organization. Now, I dig deeper during interviews, asking specific questions about their contributions and how they handle challenges in different environments.   #3 Ignoring the Personality Match   As someone deeply invested in Communication Intelligence (CQ) and the Process Communication Model (PCM), I know how critical personality dynamics are in any working relationship. Yet, there have been times when I ignored this knowledge during recruitment—and paid the price for it. I once hired someone who looked perfect on paper: they had the right skills, experience, and even glowing references. But what I failed to assess was how well we would work together on a personal level. Our communication styles clashed almost immediately. Where I value directness and proactive problem-solving, they preferred a more passive approach and avoided conflict at all costs. Data vs emotions. Logic vs relationship care. Nothing wrong about that, don’t get me wrong! But it comes with a cost, especially when you work in a small setup. This mismatch didn’t just affect our one-on-one interactions; it also impacted the overall efficiency. When there isn’t alignment between a leader and their team members, it creates friction that slows down decision-making and execution. According to Gallup research, disengaged employees can cost organizations up to 18% of their annual salary in lost productivity. Imagine what happens when that disengagement spreads across an entire team! Now, I make personality assessments a non-negotiable part of my recruitment process. Tools like PCM are there to use: I’m not saying that you do a questionnaire for every single candidate since it’ll cost a lot (if you can afford it, go for it!). It’s about using the framework in practice. Listen, observe, connect the dots. Everything is there, you just need to know what you’re looking for.   Moving Forward: How to Avoid These Pitfalls    Here’s what I’ve learned to do differently: Prioritize Fit Over Speed: Take the time to find someone who aligns with your team’s needs and culture—even if it means extending your search timeline. Remember that fast recruitment can cost you so much more time in the future. Dig Deeper Into Experience: Don’t be swayed by big names on a CV; focus on understanding what the candidate actually contributed in their previous roles. Assess Personality Compatibility: Use tools like PCM or other personality assessments or knowledge from the framework to ensure alignment between you and your potential hire. Recruitment is never going to be an exact science, but by learning from past mistakes and implementing more thoughtful strategies, you can significantly improve your chances of finding the right person for your team—and avoiding costly missteps along the way.   Final Thoughts    As leaders, we often feel immense pressure to make quick decisions and keep

Czytaj dalej
Leadership

Mastering Tough Conversations: A Tech Leader’s Guide to 1:1s (That Nobody Really Wants to Lead)

As a tech leader, you’re no stranger to challenges—tight deadlines, complex projects, and ever-evolving technology are part of the job. But one of the most delicate challenges you’ll face doesn’t involve code or systems; it involves people. Leading tough conversations with employees is an essential skill that separates good leaders from great ones. Whether it’s addressing underperformance, delivering hard feedback, or navigating team conflicts, these moments can define your leadership. This guide equips you with actionable tools to lead tough conversations effectively, using a structured approach that combines contracting, Communication Intelligence (CQ), including the Process Communication Model (PCM). Let’s dive in.   When Tough Conversations Are Necessary: Scenarios You’ll Encounter   Before we get into the how, let’s identify the when. Here are common situations where a tough conversation might arise: Underperformance: An employee is consistently missing deadlines or delivering work in a quality we agreed on. Behavioral issues: A team member exhibits disruptive behavior, such as frequent conflicts with peers or unprofessional communication. Career Development: You need to inform an employee that they didn’t receive a promotion or that their role is changing. Restructuring: Delivering news about layoffs or departmental changes. Personal Concerns: Addressing sensitive issues like burnout, mental health, or personal struggles impacting performance.   Each of these scenarios requires a thoughtful approach to ensure the conversation is productive and respectful. And none of those are easy: there’s no one-size-fits-all approach so it might sound like a hell to a tech leader. But we have some algorytms that you can use to run the meeting with success.   The Framework: Contracting, CQ, and PCM   To handle these conversations effectively, use three elements to have a success no matter what kind of situation you are facing. Contracting: Establish clear agreements on three levels—administrative, professional, and psychological. You have more about the contracting itself, the levels and what to do to make sure the contract is fully covered in this article. Communication Intelligence (CQ) muscle: Flex your communication style to meet the employee where they are emotionally and mentally. Managing reactions that are always emotional (you like it or not) is our job as leaders: we need to know what triggers which behavior and what to do to overcome or address it when it appears. Process Communication Model (PCM) Framework: Tailor your approach to the employee’s personality base for maximum impact. Match the language and way of communication they need, not your favorite ones. That’s crucial for the conversation to be successful: you’re leading it for them, not for yourself.   Part 1: Contracting—Setting the Stage for Success   Contracting involves creating clarity and mutual understanding before diving into the conversation. What are the essentials of 3 levels that are inside? – Administrative Contracting: Define the logistics. Where will the meeting take place? How long will it last? What’s the agenda? Example: “Let’s meet in my office at 2 PM for 30 minutes to discuss your recent project performance.” Take care of this during and after as well. “What is the deadline to implement what we’re talking about?” – Professional Contracting: Clarify roles and expectations. Emphasize that this is a professional discussion and its goal is to find solutions, not to blame anybody for anything. Example: “My role is to provide feedback and support you in improving; I would like for your role to share your perspective and be engaged in the next steps we are going to create together during this meeting.” – Psychological Contracting: Set the emotional tone by creating a space for a person. Acknowledge that the conversation might be difficult but make sure you are focused on the positive outcome. Example: “I know this might be uncomfortable, but I want you to know this is coming from a place of support and wanting to help you succeed.”   Part 2: Flex Your CQ Muscle   Communication Intelligence (CQ) is your ability to adapt your communication style based on the situation and the other person’s needs and preferences. In tough conversations, this means balancing focus with accountability. What are the easiest 3 things that you can do as a leader to make sure you’re using your CQ muscle? – Listen Actively: Truly hear what the employee is saying without interrupting or jumping to conclusions. Make notes. Paraphrase, check if you understand as your employee intended you to. Don’t assume, ask. – Acknowledge Emotions: If the employee feels upset, angry or defensive, name the emotion without judgment. Example: “I can see this feedback is frustrating for you.” or “I understand that situation is infuriating.” Don’t underestimate the state, let it be, check what kind of information is hidden below this emotion. Use it in the solution creation phase. – Stay Calm and Focused: Keep your tone steady and avoid escalating tension, even if emotions run high. I know that’s one of the hardest things to do: most of the time we go angry when the other person is angry. We mirror each other, that’s how our brain is wired. But by being conscious of that, we can stop the automatic pattern and break it by being more mindful and goal-oriented. When you observe something like that, say to yourself: “What is the goal of this conversation? What I want to achieve here?” That kind of reminder is going to take you back to the OK-OK state and continue with more clear view of mind.     Part 3: Tailor Your Approach with PCM—Speak Their Language   The Process Communication Model (PCM) identifies six personality types, each with unique communication preferences and stress patterns. Understanding these types allows you to tailor your message effectively. Here’s a quick breakdown: Thinker: Logical, organized, values data and structure. – Approach: Be clear, factual, and provide detailed explanations. – Stress Behavior: May become overly critical or perfectionistic, attack others for lack of thinking or logical approach.   Persister: Principled, dedicated, values integrity and commitment. – Approach: Appeal to their sense of purpose and principles. – Stress Behavior: May become judgmental or

Czytaj dalej
0
Would love your thoughts, please comment.x
()
x