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What PCM is?

Process Communication Model is a model of behaviors, since the behavior is the first thing we can observe when communicating with others. You can use it to tailor your communication, while having day-to-day conversations, giving feedback & recognition, delegating tasks or having difficult talks with people.

Each person on the planet has six personality types in them. Visually, these personalities form a six-floor building, with each type occupying a floor. The lower the floor, the more visible and strong that personality type is in us.

These types are seen in our beliefs about the world, work environment, communication style, management approach, business priorities, and motivational needs. By knowing that we have better self-awareness, but also we can tailor our communication to others so we don’t go into misunderstandings and don’t waste time on things that don’t matter.
The foundational floor is the Base of the personality structure, exerting the most significant influence on our behavior. This is where our words and non-verbal communication we use the most lands, as well as the channel of communication that we use, the environmental preferences for work and life we have or styles of interacting with others.

PCM - Process Communication Model

Below, I outlined the fundamental characteristics of the six personality types according to the PCM model.

Which type resonates the most with you?

Imaginer

is an introspective and imaginative person. Imaginers often observes themselves and reflect on many possible scenarios of different events. That is why they often need to be alone. They are not very verbal, they need to be directly invited to share what they have in their heads.

Imaginer

is an introspective and imaginative person. Imaginers often observes themselves and reflect on many possible scenarios of different events. That is why they often need to be alone. They are not very verbal, they need to be directly invited to share what they have in their heads.

Promoter

is a doer, acting on things in the most important thing. They are extremely resourceful and able to find solutions in every situation, as well as to get back on his feet after any setback. They see the world through the filter of action and needs dynamic environments to feel alive. Promoters have a direct way of communication and like to get to the point immediately.

Rebel

is a very creative person who tends to find solutions in situations when others see only problems. They are spontaneous, playful and able to turn a boring task into a game. Rebels need to be in contact with people, they are also quite good in expressing their likes and dislikes. They are sources of positive energy and enthusiasm for others, and gladly participate in numerous gatherings.

Persister

is a person who sees the world through the filter of their opinions, values, standards and beliefs. People often admire their moral conduct and ethics. Persistent are very observant and when communicating with others, are willing to express their opinion and to hear out others’. They are trustworthy: when they say they’ll do something, we can be sure that they’ll deliver.

Harmoniser

is a warm, compassionate person who sees the world through the filter of emotions. They put relations with other people on the top of their priority list. They bring empathy and harmony into relationships, they tend to resolve conflicts as soon as they appear, so everyone feels comfortable. Harmonisers remember about birthdays, organize gifts to make sure that no one is excluded.

Thinker

is exceptional in finding sense and connecting the dots between things. They find logic in organizing activities and detailed planning. They gladly take responsibility for what it needs to be done. They tend to structure their ideas logically and explains them clearly to others. Thinker’s priority is to be as efficient as possible, without wasting time on things that don’t really matter.

Why we should care?

69%

of employees would be less likely to consider quitting if their companies were better at effectively communicating, even when satisfied with their salary.

90%

of my clients stated that after getting to know how to use PCM, they exactly know how to leverage the differences between people to make a difference at work and in their private every day.

How we can work with PCM together?

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Individiual

Elevate your personal and professional development through tailored mentoring process.

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Team

Foster collective growth and synergy within your team through targeted workshops tailored to your team’s needs.

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Leadership Level

Empower your leadership team with strategic insights and useful, ready-to-use tools to drive organizational success.

3 steps to achieve your PCM growth:

Click on the button below - we'll discuss the PCM options.

Complete the questionnaire.

Work on the results in a one-on-one meeting or during a workshop. Create a plan on how you can leverage PCM in your leadership role.

GET a FREE Growth Call!

Leaders’ Testimonials

Thanks to the PCM training, I had the opportunity to better understand the reasons behind daily motivations and frustrations, both my own and those of the people around me. The series of exercises led by Ola, in turn, allowed me to translate the theoretical knowledge of PCM into the practice of everyday communication.
Mikołaj Zygmański
Mikołaj ZygmańskiCOO & Digital w S'portofino / SAT | Founder w Digital Experts Club
Ola has been doing a fantastic job for many years, and I'm glad I had the opportunity to participate in the training she prepared. A substantial amount of valuable knowledge was presented in a very engaging manner, with numerous references to specific examples, which is crucial for someone like me, an Analyst. Thanks to the well-matched group, we had the chance to discuss various cases and exchange experiences. The materials we received are very helpful for further self-improvement. I believe that PCM has allowed me to rediscover myself. I have read the report several times, and each time I extract something new and valuable. A significant advantage is that the report is comprehensive and detailed, pointing out not only our strengths but also highlighting our needs that require special attention. In my line of work, effective communication and understanding others are fundamental, making PCM the perfect tool to help me build better relationships with people.
Aleksandra Ulikowska
Aleksandra UlikowskaScrum Master | Agile | PSM I | Certified SAFe® 6 Scrum Master
The training is immensely valuable. Ola selected the group perfectly! Each of us was different, yet we were united by the desire to develop awareness and competence in the field of communication. Therefore, a great atmosphere accompanied us throughout the entire process 🙂 The cherry on top was Ola – an excellent facilitator! Her passion, mission, and dedication to what she does are evident in every action. As for the approach itself, I am enchanted by PCM! It's something entirely different and new, built on the foundation of the well-known Transactional Analysis. I am convinced that expanding knowledge in this area will prove beneficial in every aspect of our lives, both professionally and personally 🙂
Kinga Majchrzak
Kinga MajchrzakManager | Instytut Pozytywnej Komunikacji
The training was one of the best I've had the opportunity to participate in so far. Despite the vast amount of knowledge presented in a clear and understandable way, it had a predominantly practical character. The exercises were engaging, allowing the newly acquired knowledge to be implemented in real life. The training group, consisting of individuals working in various professional positions and industries, facilitated an interesting exchange of experiences and revealed different perspectives, allowing us to learn from each other. The atmosphere of openness and mutual respect, overseen by Ola, definitely contributed to this. In my professional life, where I manage a diverse group of people, PCM has significantly improved the communication process. It made me aware of the differences in how messages are formulated and their consequences. I can now influence my team's effectiveness in a more conscious way. I recommend PCM training to everyone because it helps not only in professional life but also in the personal sphere.
Ewa Mikołajczak
Ewa MikołajczakRecruitment & Operations Director | Vector Synergy
The PCM training with Lemanskills was absolutely fantastic! The entire experience was incredibly substantive and inspiring. The way the sessions were conducted, the atmosphere, and the selection of participants created excellent conditions for learning and development. The assistance provided by PCM is invaluable both in the professional and personal spheres. Thanks to this training, I've learned to recognize different personality types in other people, allowing me to better understand their psychological needs, communication preferences, and coping mechanisms for stress. This tool is indispensable in my professional work, especially in a managerial role, where the ability to communicate effectively and understand the needs of employees is of immense importance. But also in my personal life, PCM helps me better understand myself and others, positively influencing interpersonal relationships and my well-being. I recommend PCM training to anyone who wants to develop their communication skills and gain a new perspective on themselves and others.
Sylwia Jasińska-Warmuła
Sylwia Jasińska-WarmułaVP of Human Relations | expondo
The training was very practical. It's great that the group was open enough to share their experiences on the spot, and we processed each style based on specific case studies from both business and a bit of private life 😉. I believe that the way this workshop was conducted was very effective! PCM is a very comprehensive tool, not only in the context of building communication but also in group processes and the effective resolution of conflicts rooted in communication. For me, the defense mechanisms we employ in each communication style (referred to as masks) were very useful and, at the same time, revealing. I believe that even a basic understanding of this tool greatly enhances leadership self-awareness! It is excellent, especially if we have a role in business that requires our arguments to be heard and accepted by the audience.
Ewa Jankowska-Małkiewicz
Ewa Jankowska-MałkiewiczHR Manager | Edge One Solutions
During this workshop, I learned how to use the model to effectively build efficient communication. I gained knowledge about my profile and tools that allow applying the basic principles of PCM in both personal and professional life, ultimately contributing to the creation of communication that builds a highly engaged and effective team.
Wojciech Pawełczyk
Wojciech PawełczykHead of Client Service | BiggerB - Social Media Agency

Frequently Asked Questions

How is PCM different from other behavioral models and personality assessments?

The strength of PCM is not the product, it’s the large impact on life of people who use it. It doesn’t compete with others models, it brings additional insights such as the predictability of distress behaviors and the tools to handle them. Why do we use PCM? Because it works, and it works every single time, no matter which circumstance we are in: leadership, team, 1:1 or personal situations with our significant others, kids, parents or friends.

Do you want to be a better person, who knows their personality structure and everything that comes with it – positive or potentially negative?
Better leader, who knows their leadership style that is a consequence of PCM structure and who builds a great environment for people to work within, based on who they have in the team? More aware parent, friend or a family member which reacts appropriately in each circumstance?

 
If you answered YES to at least one of the above, PCM is a tool for you!

PCM growth programs are designed to provide you with the level of PCM training that you desire. Whether it is for an individual, a team, or leader that wants to be better with their team. Whether you have one hour or a few months, we can talk and tailor the solutions to your needs.

Contact me for more information.

The cost of training depends upon which training your decide to follow. We have training that can accommodate various price points.
Contact me for more info.

Time commitment is different depending on the training your decide to follow. There is always a questionnaire that takes approx. 20-30 minutes to fill out. The evaluation time depends on which training option you’ll choose. Contact me for more info.

Depending on which option you choose, there is always a set of reports, as a consequence of filling out the PCM questionnaire (2-3 documents).
You will have a long-life access to it, whenever you want to come back and review the results. You will also have all the knowledge I have about PCMin the chosen process: 1:1 single session, mentoring process or team / workshop work, depends on what you need and want at the moment.

After the session / workshop I also overshare the materials that you can use anytime you want with more information but also tips & tricks on
how to use PCM after working with me.

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